HG Construction Saved over £100k & over 2000 hours

Hitchin, Herts
0
Employees
Lee B,
IT Operational & Business Manager
HG Construction is a forward-thinking design and build partner, delivering exceptional new build and refurbishment schemes across London and the…

The Problem

HG had services from all different providers and their mobile contracts were providing particular difficulty with contract end dates all over the place. It made it difficult for the procurement team to create any real buying power and it created real problems for billing and signing new contracts.

‘’What a company to work with. I’ve never had it easier from understanding our requirements, ordering, invoicing and making communications a pleasure. Thank you.’’
Lee B,
IT Operational & Business Manager

Our Solution

Having previously been on a Siemens phone system at different sites, mobile contracts all over the place and slow internet installs for new sites popping up. HG Construction thought there had to be another way. Working with IBT together they managed to work out that there was a different way. They deployed 3CX hosted phone system across sites so all staff could contact each other easily, see visuals of who was available to take calls and reduced call costs. Another major benefit was the rapid deployment of broadband at new sites. It was all up and running within 24 hours in some cases of an order being placed. Finally the mobiles. Hundreds of mobiles, sims, all out of sinc. A minefield for anyone to understand.

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The Outcome

With a monthly rolling option, IBT migrated all contracts onto their platform and created a simple plan, which now gives HG a flexible way of working and knowing where they are at with all mobile contracts. Saving HG money, time and effort.

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