360 Telecomms from Tokyo to Stevenage

Tokyo, Stevenage (UK)
0
Employees
Alex B,
Managing Director
IBT have taken all the stress away from our communication services. We now get excited to see what products and…

The Problem

NSK was started in 1930 in Tokyo and has become a global phenomenon. NSK provide dental equipment to their industry to the highest standard and because of the revolutionary products it has created demand in most countries. In 2007 the UK armed opened up completing around 20 countries distributing the dental equipment worldwide. Highly rated for their superior quality and reliability and unsurpassed cost performance, NSK’s products sell in over 135 countries now around the world. Overseas sales account for 75% of their turnover, and they have become a global player. NSK constantly innovate and design all of their own products giving them the edge over their competitors. NSK decided to go to market to find a local provider who could keep up with their high standard, products and competitive pricing.

“IBT have taken all the stress away from our communication services. We now get excited to see what products and services they suggest at our quarterly business reviews.”
Alex B,
Managing Director

Our Solution

NSK Stevenage branch in Arlington business park, IBT are in Babbage Road, Stevenage. There is a 2 minutes’ drive between the 2 companies. This means IBT engineers are always on standby should NSK raise a query. NSK had always experienced slow internet speeds where they are. With IBTs local knowledge and experience we were able to locate a dedicared lease line through one of our many tier 1 providers to provide quickly and at a great price. Backed up with our support services, NSK have felt secure now for over 8 years with our services and we will do everything in our power to keep it that way. We keep reviewing the account and services provided with business reviews to keep NSK a happy customer.

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The Outcome

Over the 8 year business relationship IBT now provide the internet, telecoms, CCTV and access control. This has only happened because of trusted advice given, not trying to sell to us but always offering us options with business benefits. We feel really comfortable and understood in the presence of IBT. We like the fact they have all their own engineers that they train to an excellent standard.

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