Akixi Call Analytics - Platform Overview
Akixi 1000
Giving you a greater insight into your real-time call analytics, Akixi 1000 aids the management of your telephone resources.
Akixi’s enhanced analytics allows you to analyse call traffic more deeply, reporting on unreturned and lost calls.
This comprehensive reporting aims at minimising potential lost revenue. With extensive reporting Akixi 1000 generates scheduled emailed statistics in list, chart of BFL format.
The Akixi 1000 wallboard gives employees up-to-date call stats within the office or via the mobile app.
Request InformationThis comprehensive reporting aims at minimising potential lost revenue. With extensive reporting Akixi 1000 generates scheduled emailed statistics in list, chart of BFL format.
The Akixi 1000 wallboard gives employees up-to-date call stats within the office or via the mobile app.
Akixi 2000
If you are a small to large business, there is no need to worry about SIP capacity. From a small PBX of two lines to large call centres SIP trunks are completely scalable.
SIP combines both voice and data into a single network making it easier for your employees to work remotely. With a new monthly SIP plan in place you will instantly see the ROI on your communication costs.
Request InformationSIP combines both voice and data into a single network making it easier for your employees to work remotely. With a new monthly SIP plan in place you will instantly see the ROI on your communication costs.
Advantages of Akixi Call Analytics
Abandoned Call Recovery
Identify how many sales enquiries you’re missing every day
Calls by time / day
Discover when your incoming calls peak and ensure your team is sufficiently resourced to cope
Financial Statistics
Assign estimated order values to successful inbound & outbound calls, specifying a call strike rate, and you will then see the potential revenue in the queue of calls waiting
Wallboards
With highly customisable tiles
Reporting
Schedule customised reports to be emailed directly to your inbox
Choice
Choose the service level that suits your business: Akixi Lite, 1000 or 2000
1200+ UK companies use IBT for their communications
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Frequently asked questions
For tailored information, contact us directly and we will happily answer any questions you may have.
Contact usWhy does my business need call analytics?
If you are wanting to know more about where your calls come from, how long they last, calls you may have missed or motivate your team with real time stats a call management software enables this. As a result of this you can manage your business more effectively while displaying to agents your business KPIs on the Akixi wallboard.
What is a call management system?
A call management system enables you to monitor and manage your incoming/outgoing calls. Akixi call management software optimises handling call traffic to ensure your businesses resources are used effectively.
What sectors will benefit from Akixi?