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VoIP Phone Systems

VoIP phone systems provide businesses across all sizes, types, and industries with the chance to operate more efficiently, accelerate workflows, and embrace flexibility from any location.

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Trusted by 1200+ companies across the UK

VolP phone systems for Businesses 

Welcome to Business VoIP, the next generation of corporate telephony. Leverage the power of the internet for all your essential business communications, simplifying call recording and analysis while future-proofing your telecommunication strategies. VoIP phone systems provide businesses across all sizes, types, and industries with the chance to operate more efficiently, accelerate workflows, and embrace flexibility from any location.

Business VoIP Solutions

Voice over Internet Protocol (VoIP) revolutionizes voice communication by transmitting calls over IP networks using an internet connection, bypassing the conventional telephone system. VoIP systems convert analog voice signals into digital format, compressing and segmenting the data to transmit it efficiently across IP networks to voice-enabled devices like smartphones, computers, and tablets.

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Business VoIP Solutions

For businesses, VoIP routes calls through a secure, internet-connected data center, eliminating the need for on-premises hardware.

This internet-based framework simplifies installation, removes initial connection fees, and ensures ease of maintenance and scalability. It's remarkably flexible, allowing the system to expand in tandem with your business while offering a comprehensive suite of advanced call management functions.
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Why Choose IBT?

Advantages of Switching
to a VoIP Phone System

Adaptable & Scalable

VoIP phone systems offer unparalleled flexibility, allowing you to effortlessly adjust the number of phone lines to match your business needs without the complexities of altering physical infrastructure. This adaptability grants businesses significant efficiency enhancements and a competitive advantage.

Service Excellence

VoIP technology ensures open communication channels with customers with VoIP, employees can manage calls anytime, anywhere, from any device, guaranteeing that customer connections are swift and missed calls are a thing of the past.

Cost Savings

Opt for a VoIP system for a scalable solution that aligns with your exact requirements, helping manage costs effectively. Cloud-hosted systems reduce initial hardware investments and ongoing maintenance expenses, while also offering access to low-cost and complimentary IP calls, diminishing overall communication expenses.

Rich with Features

VoIP enriches your business with an extensive suite of communication tools, including call forwarding, call recording, voicemail-to-email transcription, and more. These features streamline workflows, foster collaboration, and enhance operational efficiency.

Unified Communications

Integrate all communication channels into a single VoIP platform for seamless interaction across various devices and locations. This consolidation simplifies processes and bolsters teamwork, with advanced functionalities like call routing and CRM integration to optimize business operations.

Boosted Productivity

Enhance employee productivity with advanced VoIP features that facilitate easy communication and collaboration. VoIP allows staff to connect via calls, messages, and video conferences on their preferred devices, maintaining productivity regardless of their location.

Why upgrade to VoIP Telephony with IBT?

Scalability for Business Growth

Scalability For Business Growth

Embrace a future-proof solution that seamlessly grows alongside your business. With IBT’s VoIP telephony, your phone system evolves in tandem with your company. Whether you’re adding new users or expanding your reach, rest assured that your communication infrastructure will effortlessly adapt to your evolving needs.

Our IP-based phone systems offer unparalleled flexibility, allowing dynamic scalability to support your business expansion while facilitating seamless hybrid working arrangements.

Adaptability for Dynamic Operations 

VoIP telephony has become an integral part of modern business communication, offering an adaptable solution that effortlessly adjusts to changing business requirements.

As your business expands, our VoIP systems can easily scale to accommodate increasing communication needs. Add or remove phone lines quickly and efficiently, without the need for extensive hardware installations or complex configurations. 

Quick & Easy Setup

Think setting up an industry-leading internet telephony platform involves a costly investment and complex installation process? Think again. 

Our team of VoIP phone experts will have you up and running in no time with the best VoIP phone system tailored to your size and requirements. They’ll handle the setup process and guide you through configuration using our intuitive online portal. 

This hassle-free setup allows you to focus on growing your business while we take care of the rest. Arrange a call back today to discover how quickly you could make the switch.

Enhance Customer Experience with Call Recording

Capture valuable insights into internal and external interactions with VoIP call recording. Ideal for businesses aiming to improve customer experience, ensure service compliance, or meet auditing requirements, call recording integrated with VoIP for business offers crystal-clear recordings and a wide range of analytics features.

Stored securely in the cloud, you can easily access the recordings you need while ensuring data protection and compliance with GDPR requirements.

Gain Insight with Call Analytics

Unlock the power of data-driven intelligence with call reporting and analytics features for VoIP phone systems. Our IP call analytics provide valuable insights into call interactions, enabling businesses to optimize efficiency and streamline operations. 

By analyzing call duration, quality, volume, and patterns, you can gain a deeper understanding of your communication processes and identify areas for improvement. The intuitive web-based interface puts call analytics at your fingertips, empowering you to make informed decisions and enhance your services.

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Looking for a specific System?

We offer a number of hosted VOIP phone systems including: 

3CX Phone Systems

We can turn a simple internet connection into a fully functional phone system. Cloud phone systems connect desk phones, conference phones, home workers and mobile phones to a single unified system.
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Horizon Phone Systems

IBT Horizon is a flexible, cloud-based telecommunications solution that scales with your business needs, offering a wide array of call management functionalities through an intuitive web interface, putting you firmly in control.

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Microsoft Teams

Seamlessly integrate your communications into the Microsoft Teams app, granting the ability to make calls outside your Microsoft 365 business network with the convenience of accessing your calls from any device connected to the internet.
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We partner with the best

1200+ UK companies use IBT for their communications

See what our customers have to say.
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Friendly, professional and knowledgeable team…. would highly recommend!

Charity P

Choice the right platform for you:

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Frequently asked questions

For tailored information, contact us directly and we will happily answer any questions you may have. 

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  • What is a VoIP phone system?

    A VoIP phone system, or Voice over Internet Protocol phone system, utilizes internet-based technology to transmit voice calls over the internet instead of traditional copper-based phone lines. VoIP technology converts voice signals into digital data packets for transmission over an IP network, offering a reliable solution with minimal interference.

  • Why switch to VoIP?

    Switching to VoIP offers numerous benefits, including potential cost savings, advanced call management features, integration with other business tools, and enhanced mobility. With the upcoming switch-off of traditional phone lines, VoIP is becoming essential for maintaining telecommunications functionality.

  • Can VoIP be used like a regular phone?

    Yes, VoIP phone systems offer all the features of a traditional phone system but with added flexibility. Users can access call management features from any internet-enabled device, making communication efficient and convenient.

  • Is there a monthly charge for VoIP?

    VoIP phone systems typically require a monthly license fee per user or extension. The overall cost varies depending on the size of the business but offers benefits compared to traditional phone lines.

  • Can I use my old phone with VoIP?

    While IP phones are recommended for VoIP, analog phones can be used with an analog telephone adapter. VoIP systems like Horizon seamlessly integrate with existing phone systems and offer a wide range of features.

  • How do you set up a VoIP phone system?

    Setting up a VoIP phone system involves acquiring licenses for users or extensions and configuring the system according to business needs. Calls can be routed to any location, offering flexibility and scalability.

  • Is VoIP better than a landline?

    VoIP offers cost-effectiveness, flexibility, scalability, and advanced features compared to traditional landlines, making it an ideal choice for businesses.

  • How does VoIP work for business?

    VoIP for business converts analog audio signals into digital data for transmission over the internet. It integrates with cloud-based systems to provide various voice services, including extension dials, instant messaging, video calls, and voicemail management.

  • What is needed for a VoIP phone system?

    A high-speed internet connection and a VoIP service provider are essential components of a VoIP phone system.